Privacy

Phospho Candle Co., we take your privacy very seriously. We are committed to ensuring that your information is secure. Any personal information you submit via our website is subject to the below Privacy Policy. If you have any concerns about the security of your information, please do not hesitate to contact us at info@phosphocandleco.com.au .

 

Anonymous Data

Each time you visit our website a small about of anonymous data is collected. This data is information such as browser type, time and date the site was visited, search terms used and site referral data. This information is collected purely for the purpose of maintaining and improving the overall quality of the website.

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Cookies

A cookie is an information packet that is sent to your computer when you visit a website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies are not used to retrieve any kind of identifiable personal information from your computer.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Security of Information

All personally identifiable information such as name, address, email address, phone number is encrypted and stored in a secure database. Security is guaranteed by Square. and extra measures are in place to prevent hacking. Square follows the appropriate industry-leading standards and protocols to ensure the data stays secure.

 

Information Sharing

We will not use your personal information in a manner that is unrelated to the purpose for which you provided it. We will not share, rent or sell any of your personal information to a third party except in the circumstances outlined below:

• You have agreed to the disclosure of your information

• We are required by law to disclose your information for the purpose of criminal investigation, legal proceedings or court order

• If we feel the disclosure of your information is important in order to investigate or prevent illegal activity or violations of our terms of use

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Payment Processing and Third Party Information Collection

Phospho Candle Co. is not responsible for the privacy practices of the websites whose links may appear on our website. If you choose to access a third party website we suggest you read their terms of use and privacy policy to ensure your information is being treated safely.

All online payments are processed through Wix Payment Processing. Phospho Candle Co. does not collect and store any of your payment information. For more information about the privacy and security features for Wix please consult their website.

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Removal of Data

If at any time you wish to have ANY personal data that has been collected by Phospho Candle Co. removed you can contact us via our online contact form or via email info@phosphocandleco.com.au . You can also unsubscribe from our newsletter at any time.

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Updates to this Privacy Policy

We will update or amend various parts of this privacy policy as appropriate. Refer to this page for any changes.

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Terms and Conditions of Discount Codes

We strive to give you the best possible sales experience however there are always limitations. For all of our discount codes, these will not apply to gift pack or sale items. For all % off sales, it will take it off the entire order unless specified otherwise. For all buy x, get y free, the cheapest item of the order will be discounted to free at checkout. The discount codes are not case-sensitive. If you have any issues or questions, please get in contact with us!